The center serves as the agency’s main transit facility in the downtown Kansas City area. It also serves as a main connection point for the Prospect MAX BRT line which began operations in late 2019. HNTB delivered the project from beginning to end, providing planning, project development and final design phases for both the transit center and Prospect BRT line. This included NEPA documentation, operations planning, fare payment strategies and public engagement efforts. HNTB also prepared the NEPA documentation and assisted with development of Federal Transit Administration Small Starts application to help secure funding for the projects to become reality.
The new transit center greatly improves the rider experience, with level boarding for increased accessibility, bike racks, free public WiFi, an indoor waiting area with a customer service lobby and security and administrative offices.
The Prospect MAX is the third BRT line completed by the KCATA. Like the others, the line offers frequent and faster service along a 10-mile corridor on the east side of Kansas City. The line is serviced by specially branded stations with innovative touchscreen smart kiosks and vehicles with USB charging and free WiFi for riders.